Ben's January 2017 Newsletter
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Square Meal Top 100 UK Restaurants
For 22 years Square Meal
has been the market-leading independent restaurant commentator, with up-to-date reviews of 5,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. The site is updated throughout the year. Restaurants do not pay for inclusion.
We were very happy to find ourselves Number 64 out of 100 restuarants in the 2016 list - complete with a picture of one our delicious dishes photographed by Russell Brown of Creative about Cuisine
Wow! Thanks so much to everyone who voted for us! At a glamorous black-tie award ceremony on November 9 at Rick & Jill Stein’s The Seafood Restaurant
we were announced as Best Restaurant 2016!
Just to prove I can dress up as well as wear chef's white's, here's a picture of me and my wonderful team.
Good Food Guide Good News!
Thanks to everyone who voted for us both online and by returning the postcard.
The amazing news is that we were voted Regional Winners in the Readers Restaurant of the Year! Thank you so much to everyone who voted. We retained our score from last year! Brilliant!
Ben's Cornish Kitchen may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 1st 2015.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
The booking contract:
We both need a contract so that your rights and our rights are protected. We have tried to make these as brief and clear as possible. The booking is with us. Your contract is with us and not with simpleERB.com or 5pm Ltd who provide the booking technology.
By using the Service you are deemed to have accepted these terms and conditions of use. You need to have the legal capacity to make a booking. You must provide true and accurate information. You are entering into a contract with us which means that you have to pay for the meal once you have eaten it, unless you have made any full or partial pre pay arrangements.
The contract becomes legally binding on us only when you have received the confirmation email. You can cancel the booking via the cancellation link in your booking email.
If you don’t turn up at the restaurants at or near the specified time we reserve the right to charge you a “no show” fee. If you turn up with less than your booked number of people we reserve the right to charge you a partial “no show” fee. If you turn up late at the restaurant we reserve the right to give away your table(s), although we will always endeavour to accommodate you at a later time if possible.
We reserve the right to cancel your booking if we are unable to provide the service to you.
When booking a table, we will request a deposit of £10 per cover which will be taken 24 hours before your meal and credited to your bill. You may cancel up to 24 hours in advance for a refund, after that time there will be no refund.
If we have asked you for a credit card number, we reserve the right to make a charge to this card for any of the reasons described above. We do not store credit card details nor do we share customer details with any 3rd parties.
If you have purchased Gift Vouchers or Gift Cards and we have been unable to deliver theses on time within reason, then you will be refunded the full amount to your PayPal account when we receive the Vouchers or Cards back to the restaurant. Please call the restaurant on 01736 719200 or email firstname.lastname@example.org
You will receive emails from us relating to confirmation of your booking. If you have opted in to get marketing information from us we may send you emails about offers and services. You may opt out of these at any time.
Our booking technology partners, simpleERB.com and 5pm Ltd strive for the highest levels of security but please note that information carried over the internet is not 100% secure. Neither we nor our booking technology partners accept any liability for loss, damages or costs associated with the use of this service, including viruses, data loss or consequential loss. We try and keep our data up to date but we accept no responsibility for any damage or consequential loss arising from inaccurate data or your reliance upon it.
Rights and jurisdiction:
We reserve the right to vary these terms and conditions at any time. The onus is on you to check the current terms and conditions.
What we do with the information we gather
- If you buy Gift Vouchers or Gift Cards, we will seek to dispatch these within 3 days from payment.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Click this link
to find out how to delete cookies.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
In accordance with the FTC guidelines we are required to inform you that some of the links within this website or the links on pages it refers you to may be affiliate links. When this is the case, if you purchase products through these links then we receive a commission. The amount of commission varies from product to product and in these cases we only ever recommend a product that we fully stand behind.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ben @ benscornishkitchen.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Protection Officer, Ben's Cornish Kitchen, West End, Marazion, Cornwall TR17 0EL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.